Key #1 - Strong Leadership
As a business coach, I often get asked by business owners and management staffs how they can get their employees to work together, quit blaming each other for problems, and take more ownership for their job. My response is often a bit abrasive. I ask the owner [...]

Do you think you can’t get great employees? Can’t get them to do what you need? Can’t get them to stay? Before you blame your Team, remember that old adage: “You get the employees you deserve.” Let’s start by taking a look in the mirror. The most common errors that occur are [...]

One of the biggest weaknesses of most people in relationships is that they don’t listen - that means ‘really listen’.
Listening is from hearing. Hearing is a physical act that we do with our ears. Listening is a mental act that we do with our brains.
Many factors contribute to a person’s poor listening behavior [...]

Some business owners I meet complain that, although they attend networking events, they don’t actually get any work through them and question whether it is worth while bothering, given that there are 101 other things they could be spending their time doing.
Clearly, networking isn’t going to be an appropriate marketing tool for [...]

Years ago, as President in a Fortune 1000 firm, I was fortunate to be introduced to Dr.  Vance Caesar, a well-known business coach and author.  He soon became my business coach and this relationship lasted about a decade.
He advised me in corporate world strategy, and then worked closely with me through [...]

Do you have (or have you ever had) one of those salespeople who thinks that giving a discount is the easiest, quickest way to make a sale? Of course, they may be right, but what about the profit (your profit) they’re giving away?
If your product has a profit margin of 30% [...]

How do people determine value when about to pay for goods or services? If a customer objects to going ahead with a purchase and says “that’s too expensive”, what do they really mean?
Put another way, how do people judge that what they’re about to buy is going to be value for money [...]

n more than 25 years of making pricing decisions and of observing others making pricing decisions, I have come to the conclusion that there is no single business decision that can be made more quickly, but which deserves more cautious consideration than the decision of what to charge for one’s goods [...]

Do you struggle with making deadlines? Do you feel burnt out and tired all the time? Do you put tasks off? These are some signs of being unmotivated. Below are four key ways to help you motivate yourself. When someone is motivated they are more on top of their priorities and feel [...]

Have you ever wondered what makes some people super-successful? You may put it down to their exceptional intelligence, their privileged background, the right education, connections, even just luck. But if you look at, for example, Lord Sugar or Duncan Bannatyne, it is obvious that they have been successful despite not having [...]