When I was a young assistant manager at a fast food outlet, I would often feel a bit unproductive. The crew members were working hard, pumping out food and sometimes I was just watching the action. So I would step in and restock positions, empty the trash, wash the dishes. I was productive and making [...]
The 3 Point Series: Common Marketing Mistakes
Business owners generally feel they should do marketing, but a surprising number do none. They have tried some things before which didn’t seem to work, so they are reluctant to spend more money. But a nagging thought remains that they should be doing something. Let’s look at three common [...]
If you’re a business owner, this year is over. The plans you’ve laid, the training you’ve done, the structures you’ve installed will determine how the rest of the year goes. There are many things you can do to improve the outcome, and you should prepare your 90 day plans to do this. Your ActionCOACH can [...]
The 3 Points Series: The Most Dangerous Phrases
Here are three phrases I consider the most dangerous in business: How?, I Know, and Not Now.
How? Ever have a great idea and tell someone about it? Did they ask “How are you going to do it?” If so, chances are you were totally deflated. Without a solid [...]
