Posted on June 21, 2011, 11:01 am, by kevinstansfield, under
Critical Non Essentials,
Customer care,
Customer loyalty,
Customer retention,
Marketing,
Referrals,
Reward,
Sales.
There is a saying, “the only thing that stays the same is change.” In today’s world we are subject to change more than ever, because we now have much more choice than ever before. Through the internet, we now have access to unlimited amounts of information – we Google something and we get thousands of [...]
It is a simple fact that everybody likes to feel appreciated for what they do. It makes us feel good about ourselves. In the workplace, it has been found that the principal motivator for employee performance is recognition of a job well done and people would much rather work for an employer that recognises their [...]