By: Michelle Landis
Master Business Coach at ActionCOACH of Greater Lehigh Valley/Berks
The fierceness of nature’s extreme weather can be truly awe-inspiring… until you realize with a sinking dread that your own home has been violently damaged.  What is the next step and whom do you call first?  You might even be tempted to let the damage [...]

By: Michelle Landis
Master Business Coach at ActionCOACH of Greater Lehigh Valley/Berks
In today’s tough economy, traditional methods of customer satisfaction are just not enough to weather the times successfully.   Good products and good services are things your competition can and will provide, so be prepared to answer this question:  Why does your customer buy from you? [...]